• Jayanth Dev

Top 5 Ways to Use Facebook Messenger Bots for Your Business


Facebook Messenger bots are one of the newest features in the market and the trend is growing wide. Many of the business have started to realize the importance of bots and have been successfully upgrading their communications to give better user experience to their customers. This newest feature allows you not only to communicate but also to increase the numbers of consumers by responding to their questions, comments, and complaints instantly. In this article below, I will tell you 5 different ways how you can use Facebook Messenger Bots for Your Business.

1. Personalized ContentMany companies use Facebook Messenger Bots as an extension of their content marketing strategy. These bots nurture relationships with customers and provide them with immediate value without much work.

2. Answer Common QuestionsOne of the best ways you can use Facebook Messenger Bots is by answering common customer service questions. You just have to feed in the required information and all the questions will be answered. For example, costing, track order etc are great topics to feed in.

3. Connecting the customer service agent“Did we answer all your question?” well, they say no, then the next option is what makes you different. You can use Facebook Messenger bots to connect your customers to the right person.

4. Product PurchasesMany brands have started selling their products online via Facebook Messenger Bots. Of course, bots cannot be an effective sales guy for your brand but it can surely help you boost sales and increase your profit by show customers the products they’re looking for. You can also customize it to schedule the delivery and provide billing information etc. 

5. EntertainmentI know what you are thinking, Facebook Messenger bots for entertainment? Yeah. Fun facts, games, trivia etc can help you engage with the audience. You can a

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